Article ID : 00021154 / Last Modified : 09/07/2015

A compatible flash only fires at full power when using the multi interface shoe.

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Make sure the flash is securely attached. Otherwise, regardless of the flash settings you selected, the settings will not transfer to the camera and the flash will always fire at full power.