Article ID : 00021262 / Last Modified : 02/17/2016

Unable to locate the Remote Camera Control program after updating or installing Image Data Converter (IDC).

Applicable Products and Categories of This Article

If the Remote Camera Control program does not show after updating or installing the latest version of IDC, it will be necessary to uninstall the newer software version from the computer. Then, download and reinstall the previous version of IDC.

IMPORTANT: The older IDC version cannot be installed with first uninstalling the newer version.