Article ID : 00022016 / Last Modified : 03/29/2019

How to make sure the Wi-Fi feature is turned on.

    Follow the steps below to verify wireless connectivity:

    1. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Settings charm. Image

      NOTE:  The Windows Logo + I key combination will also take you to the Settings screen.

    2. In the Settings screen, in the lower-right corner, click Change PC settings. Image
    3. In the PC Settings screen, click Wireless. Image
    4. Under Wireless devices, make sure Wi-Fi is turned On. Image
    5. Once the Wireless device is confirmed On, click Settings.
    6. Verify connection to the access point. Image