Article ID : 00022334 / Last Modified : 03/14/2013

There is no sound when connected to an Audio/Video (A/V) receiver with an HDMI cable.

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Some A/V receivers do not process sound that is input from an HDMI cable. Instead, connect an optical cable to both devices and set the Network Media Player to Audio output (optical).

Follow the steps below to output sound with an optical cable:

  1. Press the Home button.
  2. Select All Apps.
  3. Press the Enter button.
  4. Select Settings.
  5. Press the Enter button.
  6. Select Picture & sound.
  7. Press the Enter button.
  8. Select Audio output (optical).
  9. Press Enter button.