Article ID : 00022450 / Last Modified : 04/19/2019

PSA (Broadcast and Professional) product repair information

    Service Center

    Products Serviced

    Eastern Service Facility
    115 West Century Road
    Suite 250, Paramus
    New Jersey 07652
    Phone: 201-833-5300
    Fax: 201-304-0723
    ProService@sony.com

    • DVCAM Camcorders and Decks
    • Analog and Digital VTRs
    • Broadcast Cameras and Camcorders
    • DMX-R100 Audio Mixers
    • Video conference Products
    • Wireless Microphones
    • Systems Products

    Laredo Service Facility
    11302 EastPoint Drive
    Building B, Suite C
    Laredo, Texas 78045
    Phone: 866-357-6230 Option 2
    Fax: 956-728-2109
    LaredoRepairCenter2@sony.com

    • VPL Projectors
    • Fleet Passport Accounts
    • Security Products
    • Printers
    • Passport Systems

    Western Service Facility
    2706 Media Center Drive
    Suite 130, Los Angeles
    California 90065
    Phone: 323-352-5000
    Fax: 323-352-5039
    LAservice@am.sony.com

    • DVCAM Camcorders and Decks
    • VHS Decks and Duplicators
    • 8 MM Camcorders
    • Analog and Digital VTRs
    • Broadcast Cameras and Camcorders
    • CRT Monitors
    • CRT Projectors
    • Professional Audio Products

    Note: All DSR Series Camcorders are serviced in Los Angeles only.

    Note:

    • The repair toll-free number for PSA (Broadcast and Professional) products is: 866-SONYBPC or 866-766-9272
    • The repair toll-free number for plasma monitors, video projectors, or computer displays is: 877-350-3477.
    • Visit the ServicePLUS Website to complete and print the online Service Request form.
    • Include the Service Information repair sheet with your unit.