Article ID : 00022450 / Last Modified : 09/20/2017

PSA (Broadcast and Professional) Product Repair Information

Applicable Products and Categories of This Article

IMPORTANT: This information is for PSA (Broadcast and Professional) products only.

Service Center

Products Serviced

Eastern Service Facility
123 W. Tryon Ave.
Teaneck, New Jersey 07666
Phone: 201-833-5300
Fax: 201-833-5312
TeaneckService@am.sony.com

DVCAM Camcorders and Decks
Analog and Digital VTRs
Broadcast Cameras and Camcorders
DMX-R100 Audio Mixers
Video conference Products
Wireless Microphones
Systems Products

Sony Service Center
11302 EastPoint Drive
Building B Suite C
Laredo, Texas 78045
Phone: 866-357-6230 Option 2
Fax: 956-795-5529
sonysvclrd@am.sony.com

VPL Projectors
Fleet Passport Accounts
Security Products
Printers
Passport Systems

Western Service Facility Carson
2201 E. Carson Street
Carson, California 90810
Phone: 323-352-5000
Fax: 323-352-5039
LAservice@am.sony.com

DVCAM Camcorders and Decks
VHS Decks and Duplicators
8 MM Camcorders
Analog and Digital VTRs
Broadcast Cameras and Camcorders
CRT Monitors
CRT Projectors
Professional Audio Products

Note: All DSR Series Camcorders are serviced in Los Angeles only.

Note:

  • The repair toll-free number for PSA (Broadcast and Professional) products is: 866-SONYBPC or 866-766-9272
  • The repair toll-free number for plasma monitors, video projectors, or computer displays is: 877-350-3477.
  • Visit the ServicePLUS website to complete and print the online Service Request form.
  • Include the Service Information repair sheet with your unit.