Article ID : 00022686 / Last Modified : 05/02/2016

How to obtain service on docking stations and port replicators?

Applicable Products and Categories of This Article

If a port replicator or docking station requires service, it must be sent to a service center for repair.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.


NOTE: If the port replicator is a third-party product and not a bundled or VAIO® labeled accessory, contact the manufacturer of the product for assistance.