Article ID : 00022804 / Last Modified : 08/16/2015

Subtitles are displayed from the DVD even when the subtitle option is turned off.

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Some DVD discs will display subtitles when they are played back in the DVD player even when the SUBTITLE function is turned off in the system menu. This may also occur when the disc switches to the second layer of the disc. This issue may not be displayed with all discs that are played.

Service will be required to resolve this issue.

NOTE: The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.