Article ID : 00023454 / Last Modified : 08/16/2015

There is no sound when using the digital coaxial audio hookup.

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Follow the steps below to troubleshoot this issue.

IMPORTANT: This solution assumes that the receiver is able to produce audio using a different input source (tuner, etc.).

  1. Verify that the receiver is set to the same input that the digital coaxial cable from the CD or DVD player is connected.
  2. Verify that the digital coaxial cable is connected to the correct input on the rear of the receiver, not an output.
  3. Set the input mode on the receiver to Auto or Digital (Coaxial).