Article ID : 00023676 / Last Modified : 08/16/2015

The lamp does not light up when the projector is turned on.

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Follow this procedure to troubleshoot why the lamp does not light up when the projector is turned on.

  1. Turn off the main power button on the projector.

    IMPORTANT: If the projector is mounted on a ceiling, fragments of the lamp could fall. Verify that no one is standing directly below the lamp cover.

  2. Open the lamp cover to see if the lamp is broken or burned out.
  3. If the lamp looks normal, the problem may be the lamp power supply.

    NOTES: