Article ID : 00024490 / Last Modified : 12/15/2010

A message appears stating that the TV is not High-bandwidth Digital Content Protection (HDCP) compliant.

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If a message appears stating that the TV is not High-bandwidth Digital Content Protection (HDCP) compliant, ensure that the High-Definition Multimedia Interface (HDMI) cable is properly connected. Turn on the television first, then the cable box. Turning on the cable box first may cause a miscommunication between the cable box and the television which will prompt the non-compliance message to appear.