Article ID : 00024888 / Last Modified : 06/09/2014

PROTECT and PUSH POWER flash alternately on the amplifier screen.

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The PROTECT and PUSH POWER messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected.

To resolve the issue, turn the amplifier off and leave it off for at least 30 minutes. If the issue continues to occur after the unit is turned back on, check the speaker cables to eliminate the short-circuit problem.

NOTE: It may be necessary to replace the speaker cables to resolve the issue.

If the issue is still unresolved, service may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.