Article ID : 00025094 / Last Modified : 02/28/2008

The computer does not recognize when the USB mouse is connected.

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The computer may not recognize when the USB mouse is connected if it is connected through a USB hub or keyboard. Ensure the USB mouse is connected directly to the USB terminal on the computer.

In addition, the USB port may be disabled in the BIOS settings of the computer. Consult the instruction manual of the computer for information about enabling the USB port setting.