Article ID : 00025312 / Last Modified : 08/16/2015

The Sony® universal remote control is not working with an older A/V component.

Applicable Products and Categories of This Article

Sony® universal remote controls should work with most A/V components produced after 1989.

NOTES:

  • Sony does not guarantee compatibility with all products.
  • If the component that is not operating was produced before 1989, refer to the manufacturer of the product for assistance.