Article ID : 00025624 / Last Modified : 08/29/2016

Error: The page cannot be displayed when browsing a specific Web site on the Internet.

Applicable Products and Categories of This Article

The error The page cannot be displayed can occur in Internet Explorer for a variety of reasons. Access to specific Web sites may be restricted by Internet security programs, pop-up blockers, or firewall software. However, when starting Internet Explorer, this error most commonly occurs if the connection settings are incorrect. This issue may be caused by incorrect proxy server settings . More information and troubleshooting steps can be found in the Microsoft Support Knowledge Base Article ID 326155.

NOTES:

  • When this issue occurs with other Internet web browsers, the error message displayed may be worded differently.
  • The Internet service provider may need to be contacted to confirm the connection.
  • Internet connections may also be affected by spyware or adware software. If spyware or adware software is suspected, third-party utilities are available to assist in the removal of spyware or adware software.
  • If firewall software is suspected, follow the manufacturer's recommendations for troubleshooting the issue.