The error The page cannot be displayed can occur in Internet Explorer for a variety of reasons. Access to specific Web sites may be restricted by Internet security programs, pop-up blockers, or firewall software. However, when starting Internet Explorer, this error most commonly occurs if the connection settings are incorrect. This issue may be caused by incorrect proxy server settings . More information and troubleshooting steps can be found in the Microsoft Support Knowledge Base Article ID 326155.
- When this issue occurs with other Internet web browsers, the error message displayed may be worded differently.
- The Internet service provider may need to be contacted to confirm the connection.
- Internet connections may also be affected by spyware or adware software. If spyware or adware software is suspected, third-party utilities are available to assist in the removal of spyware or adware software.
- If firewall software is suspected, follow the manufacturer's recommendations for troubleshooting the issue.