Article ID : 00025816 / Last Modified : 08/16/2015

The RoomLink™ Media receiver will not turn off or the display screen is frozen.

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If the RoomLink™ Media receiver will not turn off or the display screen is frozen, reset the media receiver.

  1. Press and hold the power button on the media receiver for more than 5 seconds.
  2. Wait 20 seconds until the standby indicator turns amber.
  3. Press the power button to turn on the media receiver.