The computer system stops responding when playing an MPEG file using the RoomLink™ Network media receiver.
Follow this procedure to resolve the computer not responding when an MPEG file is played using the RoomLink™ Network media receiver.
- Click the Start button, and then click Control Panel .
- In the Control Panel window, under Pick a category , double-click the Performance and Maintenance icon.
- In the Performance and Maintenance window, under or pick a Control Panel icon , double-click the System icon.
- In the System Properties window, click the Hardware tab.
- On the Hardware tab, in the Device Manager box, click the Device Manager button.
- In the Device Manager window, double-click the Network Adapters icon.
- Under the Network Adapters icon, click to select the network adapter.
- On the menu bar , click Actions .
- On the Actions menu, click Properties .
- In the network adapter properties window, click the Advanced tab.
- On the Advanced tab, in the Property: box, click to select Off-load Segmentation .
- Under Value: , click the down arrow , then click to select Disable .
- Click the OK button.