Article ID : 00026904 / Last Modified : 05/01/2008

How to reinstall the sound drivers on a notebook computer.

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Follow these steps to reinstall the sound drivers on a notebook computer.

  1. Insert the Application Recovery CD into the CD/DVD drive.
  2. In the Welcome to the Sony Application CD window, click the OK button.
  3. In the Application Recovery CD window, double-click the Drivers folder.
  4. In the Application Recovery CD - Drivers window, double-click the Audio Driver icon.
  5. In the Driver Install window, click the OK button.
  6. In the Sony Application Recovery CD - Drivers window, click the Quit button.
  7. In the Sony Install window, click the OK button.
  8. On the taskbar , click the Start button, point to Settings , and click Control Panel .
  9. In the Control Panel window, double-click the System icon.
  10. In the System Properties window, click the Hardware tab.
  11. On the Hardware tab, in the Device Manager box, click the Device Manager button.
  12. In the Device Manager window, double-click the Sound, video and game controllers icon.
  13. Below the Sound, video and game controllers listing, click to select the sound card.
  14. On the menu bar , click Action .
  15. On the Action menu, click Uninstall .
  16. In the Confirm Device Removal dialog box, click the OK button.
  17. In the System Setting Change window, click the Yes button to restart the computer.
  18. In the Found New Hardware Wizard window, click the Next button.
  19. In the Install Hardware Device Drivers window, click to select display a list of .
  20. Click the Next button.
  21. On the Hardware Type window, click to select Sound, video and game controllers .
  22. Click the Next button.
  23. In the Select a Device Driver window, click the Have Disk button.
  24. In the Install From Disk window, in the Copy manufacturer's files box, type C:\drivers\sound .
  25. Click the OK button.
  26. In the Select a Device Driver window, click the Next button.
  27. In the Update Driver Warning window, click the Yes button.
  28. In the Start Device Driver Installation window, click the Next button.
  29. In the Completing the Found New Hardware Wizard window, click the Finish button.