Follow this procedure to troubleshoot when Recording Disabled is displayed by the camcorder.
- Make sure the disc being used is not finalized; it is not possible to record additional video on a finalized disc.
- Clean the disc to make sure there are no fingerprints or smudges.
- If the issue is not resolved, attempt to record on a different disc.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.