Article ID : 00027138 / Last Modified : 08/16/2015

The universal remote control will not operate all the functions of my device.

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A universal remote control is designed to operate the basic functions of the device for which it is programmed. However, it may not be compatible with all functions, such as a menu or sleep timer. If the universal remote control has a learning function, then it may be possible to manually program it to control the other more advanced functions of your device. Otherwise, it may be necessary to purchase a replacement remote control specifically designed for your device to remotely control the other functions.