While the car stereo system is being used, the inside of the device heats up. This does not usually indicate a malfunction. However, if the device gets too hot when touching it, check the following:
The following are reasons why the back of the car stereo may become too hot to touch during normal operation:
- The audio system may not be installed properly.
- The speaker wires have been combined rather than only having two wires connected for each speaker.
IMPORTANT: It is recommended that the speaker wires and installation of the car stereo be checked by a qualified professional installer.
If the issue is still unresolved after a qualified installer has checked the system, service may be required.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.