Article ID : 00027492 / Last Modified : 02/15/2018

The compartment door for the cassette tape of the boombox will not close.

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Follow the steps below to troubleshoot this issue.

  1. Ensure no foreign objects have been inserted in the cassette tape compartment.
  2. Ensure the cassette tape is being inserted correctly.
  3. Attempt to insert a different cassette tape.

NOTE: If the issue is not resolved, service may be required. Go to Product Repair.

Troubleshooting and additional information: