Article ID : 00027554 / Last Modified : 06/13/2014

The image in the LCD is upside down.

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If the image appears upside down, perform a power reset by turning off the camcorder and removing the battery or AC power adapter for 30 seconds and then powering it back on.

If the issue is still unresolved, service may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.