Article ID : 00027822 / Last Modified : 02/17/2016

The HVLF32X external flash does not work when taking a picture.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the HVLF32X external flash does not work when taking a picture, check the following:

  • Verify that fresh batteries are inserted into the flash.
  • Verify that the connection cord is connected properly to the flash and the ACC terminal of the camera.
  • Verify that the flash is turned on.
  • Verify that Hot Shoe is set to Off in the SET UP menu of the camera.

    NOTE: When the camera ISO is set to 800 , the AUTO B mode of the flash cannot be selected.