Article ID : 00027932 / Last Modified : 08/16/2015

Data on the CLIE® handheld was lost after the battery was left uncharged.

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If the battery becomes fully discharged and a Palm™ HotSync® operation has not been performed, the data on the CLIE handheld will be irretrievably lost. To avoid unintentional loss of data, keep the battery charged, perform regular Palm HotSync operations to save data to a computer, and backup the data to a computer or storage media frequently.

NOTE: If a Palm HotSync operation was done prior to the battery becoming fully discharged, after the handheld battery has been fully recharged, perform a Palm HotSync operation. This will synchronize the appropriate handheld data files from the computer to the handheld.