Article ID : 00028086 / Last Modified : 08/25/2016

The function keys on the wired VAIO keyboard with Media Center features do not function.

Applicable Products and Categories of This Article

Some VAIO® computers are supplied with a wireless keyboard. If the computer was supplied with a wired VAIO keyboard with Media Center features, follow this procedure to enable the special keys or buttons.

IMPORTANT: Third-party keyboard or mouse custom configuration software may affect the performance of the function or special keys.

  1. Click the Start button, then click Run.
  2. In the Run window, next to Open, type msconfig.
  3. Press the ENTER key.
  4. In the System Configuration Utility window, click the Startup tab.
  5. On the Startup tab, under Startup Item, click to select the sHotKey box.

    NOTE: If the sHotKey option is not available, reinstall the HotKey Utility software from the recovery media.

  6. Click the OK button.
  7. In the System Configuration window, click Restart button.