Article ID : 00028094 / Last Modified : 12/09/2014

Unable to play DTS HD audio or Dolby Digital HD audio.

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To play DTS HD™ audio or Dolby® Digital HD audio, the A/V receiver must be connected to the audio source using the HDMI® connection and the HDMI Audio setting in the receiver's HDMI menu must be set to AMP.

IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.