Article ID : 00028210 / Last Modified : 06/06/2014

Error: Cannot determine partition settings

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Follow this procedure to resolve the error.

  1. Turn the computer off.
  2. Remove all third-party peripherals.
  3. Remove all removable media.
  4. Reset the computers BIOS to the default values.
  5. Restart the recovery procedure.


  • Verify the hard drive is detected in BIOS. If the hard drive is not recognized in BIOS, the hard disk drive is the cause of the error.
  • If using recovery media, only the recovery media should be in the computer optical drives.

If the issue is still unresolved, service may be required. Go to Product Repair.