Article ID : 00028248 / Last Modified : 02/28/2008

There is no power or will not turn on.

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Follow the steps below to troubleshoot if there is no power.

  1. Install fresh batteries.
  2. Attempt to turn on the portable television.
  3. If it will not turn on, connect the AC power adapter.
  4. Plug the AC power adapter into a known working electrical outlet.
  5. Attempt to turn on the portable television.

NOTE: If the troubleshooting steps fail to resolve the issue or identify the problem, service will be required .