Article ID : 00029736 / Last Modified : 12/17/2014

Unable to delete images from the internal memory of the camera on a computer.

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Images stored in the internal memory of the camera are protected so they cannot be deleted from a computer. Images stored in the internal memory must be deleted from the camera directly.

Information on how to delete the images stored in the internal memory is available in the manual supplied with your product. Manuals are posted on your model support page.