Article ID : 00029784 / Last Modified : 02/14/2018

The Bluetooth audio device does not start playing back after ending a phone call.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Playback will automatically resume after a moment or two once a phone call has ended. This is normal operation. Avoid pressing any buttons during this time. You can manually resume playback by selecting BT Audio and then press the Pause button twice on the unit.

NOTE: Not all car audio systems have the BT Audio and/or Pause buttons. To verify if your car stereo has these functions, check the specifications or supplied operations guide. Manuals are posted on your model support page.