Article ID : 00031372 / Last Modified : 06/18/2014

CAMERA ERROR CODE = 0x5b

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This error message is an indication that a problem may have occurred with the aperture assembly in the camera. To resolve this issue, service will be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.

  

For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.