Article ID : 00031482 / Last Modified : 02/13/2018

Error: Buffer Overflow when using Sony brand Memory Stick media.

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If a device using Sony® brand Memory Stick® media repeatedly displays the errors Buffer Overflow or Unable To Use This Card, data on the media may be corrupt, or the media itself might be counterfeit . To verify that the media can work properly, it will be necessary to format the media.

WARNING: There is a risk of data loss. Formatting will permanently delete the data from the media and cannot be retrieved.

Format the media directly on the device displaying the errors.

If formatting the media does not resolve the issue, service will be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.


IMPORTANT: Please ensure the Memory Stick media is included with the camera when you send it.