Article ID : 00032040 / Last Modified : 08/16/2015

The remote control does not power on or control the television.

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The remote control will not operate the television unless the television is in the Standby mode.

NOTE: When the television is in the Standby mode, the STANDBY light will be continuously lit.

Power on the television by pressing the Power button on the television. After the television powers on, the remote control will work correctly. The television will enter the standby mode when the Power button is pressed on the remote control to turn the television off. The remote control will continue to operate correctly until the power button on the television is pressed again.

NOTE: If the STANDBY light does not stay lit, verify that the AC outlet the television is connected to has continuous AC power. If the AC outlet loses power, the power button on the front of the television will need to be manually pressed again before the remote control will operate.