Article ID : 00032124 / Last Modified : 03/21/2012

The audio is garbled or distorted.

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Follow this procedure to troubleshoot this issue.

  1. Confirm the audio connections from the VCR to the television or receiver are properly connected.
  2. Clean the video heads using a dry video head cleaning cassette.
  3. If the VCR has APC or autotracking capabilities, turn on these features.
  4. If the VCR has Audio Monitor, press the AUDIO MONITOR button until STEREO displays on the LCD.
  5. Play a different tape.

NOTE: If the issue occurs when playing other tapes, service will be required .