Article ID : 00032176 / Last Modified : 12/15/2010

The television sound is hollow, echoes, or voices are hard to understand.

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Follow these general guidelines to troubleshoot the television sound.

IMPORTANT: If additional model specific information is needed to perform any of the steps listted here, refer to the instruction manual provided with your television.

  1. Turn off the audio effect selected in the television AUDIO menu.
  2. Playback a different video source, such as a DVD or VCR.

    NOTE: If the sound issue is only occuring from one of these sources, the source unit (DVD, VCR, etc.) is the cause.

  3. If the television is connected to an AV receiver, verify that all the audio effects have been disabled on the receiver for the input being used by the television.