Article ID : 00032356 / Last Modified : 08/16/2015

The boombox will not operate using batteries.

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Follow this procedure to troubleshoot if the boombox will not operate using batteries.

  1. Verify that the batteries are installed correctly.
  2. Verify that the power cord is unplugged from the boombox.
  3. Replace the batteries with new batteries.

NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service will be required .