Article ID : 00032438 / Last Modified : 08/16/2015

The radio will not play.

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Follow the steps below to troubleshoot the radio not functioning.

  1. Verify that the radio selector is set to the desired radio function.
  2. If available, change the radio function to AM, FM, Weather, TV, or another selection available on your radio.
  3. If available, ensure the radio Hold switch is not activated.
  4. Tune the radio to a different station.
  5. Ensure fresh batteries are installed.
  6. If the unit uses an AC adapter, try playing the radio with the AC adapter plugged in.

NOTE: If the above steps do not resolve this issue, service will be required .