Article ID : 00032516 / Last Modified : 08/16/2015

The digital camera displays a FORMAT ERROR when using the Memory Stick® floppy disk adapter.

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Follow this procedure to troubleshoot if the digital camera displays a FORMAT ERROR when using the Memory Stick® floppy disk adapter.

IMPORTANT: Refer to the instruction manual supplied with the digital camera to verify if the camera is compatible for use with a floppy disc adapter.

  1. Turn off the digital camera.
  2. Eject the floppy disc adapter from the digital camera.
  3. Ensure the Memory Stick® media is securely inserted into the floppy disc adapter.
  4. Remove the batteries from the floppy disc adapter for 15 seconds.
  5. Reinsert the batteries into the adapter.
  6. Insert the floppy disc adapter into the camera.
  7. Replace the batteries [FIG. 1] in the floppy disc adapter.
  8. If the issue is not resolved, try a different Memory Stick® media in the floppy disc adapter.