Article ID : 00032764 / Last Modified : 02/12/2018

The camera does not playback pictures saved on internal memory.

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If your camera has built-in internal memory, remove any inserted memory cards. Most cameras cannot access internal memory while a memory card is inserted. Removing the memory card should allow access to pictures saved on internal memory.

NOTE: Not all cameras have built-in internal memory. Check the instruction manual of your camera for information. Manuals are posted on your model support page.