Article ID : 00051829 / Last Modified : 08/27/2019

The zoom function does not work when using the volume buttons of a mobile device.

    The zooming function of the camera will not work using the volume buttons of the mobile device. To control the zoom function of the camera, use the zoom buttons of the PlayMemories Mobile™ app that is installed in the mobile device. For more information, log on to the PlayMemories Mobile support website.