Article ID : 00051817 / Last Modified : 02/13/2018

Password Error is displayed on the mobile device.

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When connecting the camera to a mobile device using the Wi-Fi® connection, make sure the password is entered correctly. Otherwise, the Password Error message appears on the mobile device.

IMPORTANT: The password is case-sensitive.

If the error still displays after entering the correct password, delete the connection from the mobile device and then re-establish the Wi-Fi connection.