IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Sony Electronics Inc., does not support products sold outside of the U.S. region.
If your Sony® 4K Ultra HD TV was purchased in a different country or region, contact the Sony service group of the country of origin for support.
- The FMP-X1 4K Ultra HD media player has been designed for use only in the United States.
- The FMP-X1 4K Ultra HD media player is only compatible with select Sony TVs and Sony projectors manufactured in 2013 and 2014.