Article ID : 00056995 / Last Modified : 04/19/2019

Can't connect my Xperia tablet with my 4K Ultra HD media player

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Follow these steps if you can't connect your Xperia™ tablet to your 4K Ultra HD media player using the 4K Ultra HD Remote app:

Note: The app is only compatible with Xperia Tablet S and Z series.

  1. Make sure that you have downloaded the correct app from the Google Play™ store.
    • Make sure that you have the latest version of the 4K Ultra HD Remote app.
  2. Connect your tablet and the 4K Ultra HD media player to the same network.
  3. Turn off and restart your tablet, TV, and 4K Ultra HD media player.
  4. Pair your tablet to the 4K Ultra HD media player: