IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
The sound is not supported when viewing the movie from a camera on a Live-View Remote or mobile device.
To playback the video with sound, transfer the video from the camera to another device that supports playing both video and sound. For details on how to transfer the videos to another device, refer to the handbook supplied with the product. Manuals are posted on your model support page.