Article ID : 00063842 / Last Modified : 02/08/2018

There is no sound when viewing the video from the camera on the Live-View Remote or a mobile device.

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The sound is not supported when viewing the movie from a camera on a Live-View Remote or mobile device.

To playback the video with sound, transfer the video from the camera to another device that supports playing both video and sound. For details on how to transfer the videos to another device, refer to the handbook supplied with the product. Manuals are posted on your model support page.