Article ID : 00068938 / Last Modified : 06/11/2014

I cannot format a USB Hard Disk Drive.

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Formatting the USB Hard Disk Drive (HDD) using the Personal Content Station (PCS) requires some time for preparation. After connecting the PCS to the USB HDD, allow at least a minute before you start formatting .

NOTE: Sign out of all other devices that may be connected to the Personal Content Station before formatting the hard disk drive.