Article ID : 00081811 / Last Modified : 12/10/2015

Cannot copy movies recorded in XAVC S format from the camera to a connected external media device.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

To copy movies recorded in XAVC S format directly from the camera to an external media device such as an external hard disk drive, install the latest firmware (software) version of the camera. Downloads are posted on your model support page.

NOTE: In copying movies recorded in XAVC S, use a recording media which is formatted in NTFS.