Article ID : 00082480 / Last Modified : 06/27/2016

Cannot start or stop recording video.

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

You cannot operate the REC START/STOP button when the HOLD lever or HOLD switch is set to the lock position.

Check the position of the HOLD switch and HOLD lever of the camera and Waterproof Case or Underwater Housing.

Also, when the Hold switch of the AKA-LU1 Handheld Grip with LCD Screen (sold separately) is set to the lock position, you cannot operate the REC START/STOP button. Release the lock before operating.

NOTE: Some cameras do not support the optional Handheld Grip with LCD Screen (AKA-LU1).