Article ID : 00074296 / Last Modified : 03/05/2014

Error 4096 appears after updating the 4K control app on the tablet.

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If you receive this error, do the following:

  1. Open Settings on the tablet.
  2. Tap Apps.
  3. Tap the 4K control app.
  4. From within the app settings, select Clear cache.
  5. Select Clear data.
  6. Force close the app.
  7. Now close app settings and reopen the app.
  8. If requested, input login information.

The app should now function as normal.