Article ID : 00080522 / Last Modified : 03/29/2019

The remote control shown in the Initial Setup screen is different from the remote control that came with the TV.

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The remote control shown in the Initial Setup screen is the Touchpad Remote Control (Model: RMF-YD003) which is an optional accessory for your TV. You may still proceed with the Initial Setup using the remote control supplied with your TV.

Initial Setup screen

Please contact a local or online authorized retailer to purchase a Sony product.

For customers in the United States: https://www.sony.com/retailers