Error: The network appears to be down is shown on the screen when connecting an Apple Airport router to the 4K Ultra HD media player.
It has come to our attention that the following error message may appear when connecting the 4K Ultra HD TV and the 4K Ultra HD media player to an Apple® Airport router using a wired connection:
- As a temporary work around to remove this message from the screen and continue watching the desired video, press the Return button on the remote supplied with the TV.
- To prevent the error from appearing in the future, connect the TV wirelessly to the router.
NOTE: The 4K Ultra HD media player must remain connected to the router using a wired connection.
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